Privacy Policy - OSTERIADELBACCALA

Introduction

This Privacy Policy describes how https://OSTERIADELBACCALA.foodorderhub.com (hereinafter, the "Site" or "OSTERIADELBACCALA") collects, uses, stores, and protects the personal information of users (hereinafter, "Users" or "You").

This policy applies to the Site and all services offered by OSTERIADELBACCALA, including online food ordering services, home delivery, and in-store pickup.

                            
                            Important: By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.
                        

Data Controller

The data controller for personal data is:

OSTERIADELBACCALA

Ludovico Ariosto 5/4, STRA, VE, 30039, Italy

maltawebhost@gmail.com

+39

Privacy Email: maltawebhost@gmail.com

Information We Collect

3.1 Information provided directly by the User

Personal data: First name, last name, email address, phone number
Delivery data: Complete delivery address, any special delivery instructions
Payment data: Information necessary to process payments (processed through secure third-party payment services)
Dietary preferences: Preferences, allergies or dietary restrictions communicated

3.2 Information automatically collected

Technical data: IP address, browser type, operating system, pages visited, time spent on the Site
Usage data: Order history, product preferences, feedback and reviews
Location data: Approximate location (if permitted) to show available restaurants in your area

Purpose of Processing

We use the information collected for the following purposes:

Purpose	Legal Basis	Data Used
Order processing and delivery	Contract performance	Personal data, delivery data, and payment data
Service communications (order confirmations, updates)	Contract performance	Email address, phone number
Direct marketing (promotional offers)	Consent (revocable at any time)	Email address, purchase preferences
Service improvement and usage analysis	Legitimate interest	Anonymized technical and usage data
Compliance with legal obligations	Legal obligation	Data necessary to comply with legal requirements

User Rights

In accordance with the General Data Protection Regulation (GDPR) and Italian law, you have the right to:

Access

Obtain confirmation of the existence of personal data concerning you and receive a copy

Rectification

Request correction of inaccurate or incomplete data

Erasure

Request deletion of your personal data (right to be forgotten)

Restriction

Request restriction of processing under certain circumstances

Portability

Receive your data in a structured format and transfer it to another controller

Objection

Object to processing for legitimate reasons

                            
                            To exercise these rights, contact us at: maltawebhost@gmail.com. We will respond to your request within 30 days.
                        

Cookies and Tracking Technologies

Types of cookies used

Essential cookies are necessary for the functioning of the Site. Other cookies are used to improve user experience and analyze site usage.

Cookie management: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of the Site.

Contacts and Supervisory Authority

For questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, contact us at:

OSTERIADELBACCALA - Data Protection Officer

maltawebhost@gmail.com

+39

You have the right to lodge a complaint with the competent supervisory authority:

Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) - www.garanteprivacy.it